Before joining The Bronx Defenders, Ziara was a floor manager at FAO Schwarz. In her six years at the toy store, she assisted in the closing and reopening of both the Las Vegas and the New York flagship store, along with the re-launching of the website. While working there she attended City College of New York, majoring in Child Psychology. After having her first child, she decided to be a stay at home mom for two years. She then began working with Robert Half legal/office team, a temporary employment agency that led her to The Bronx Defenders.